Website Disclaimer

Company Information

Makkah Gateway Ltd is a company registered in England and Wales.

• Company Name: Makkah Gateway Ltd
• Company Number: 13084240
• Registered Office: 19 Ritter Street, London, England, SE18 4DT

Package Prices and Availability

All prices, package details, hotel information, flight information and availability displayed on this website are subject to change and availability.

A price displayed online does not constitute a confirmed booking until the booking has been accepted by Makkah Gateway Ltd and the required payment has been received.

Additional charges, supplements, taxes, visa fees, transportation costs or other applicable fees may apply depending on the selected package and booking requirements.

Umrah Packages

Umrah packages may include different combinations of flights, accommodation, transfers, visas and other travel services. The exact services included in a package will be confirmed before or at the time of booking.

Customers are responsible for ensuring that the information provided to us for their booking, including passport and passenger details, is accurate.

• Hotel star ratings, room types, distances from the Haram, transport arrangements and other package features should be checked against the booking confirmation and relevant travel documentation.

Visa and Travel Requirements

Visa requirements, entry requirements, health requirements and travel regulations may change. Customers are responsible for ensuring that they meet the current requirements applicable to their nationality, residency status and travel circumstances.

Information provided on this website should not be treated as legal, immigration or governmental advice.

Customers should check the latest requirements with the relevant Saudi Arabian authorities, airlines and other official sources before travelling.

Financial Protection

Any financial protection applicable to a booking will depend on the nature of the travel arrangements purchased and the protection arrangements in place at the time of booking.

Where applicable, details of the relevant financial protection will be provided to customers before or as part of the booking process.

Makkah Gateway Ltd does not represent that every service, flight, hotel booking or travel arrangement purchased through the website is covered by a particular financial protection scheme.

Customers should carefully review their booking documentation to understand what protection applies to their specific booking.

Trade Memberships and Accreditations

Makkah Gateway Ltd will only display trade memberships, accreditations, licences or industry certifications that are current and can be independently verified.

References to organisations such as ATOL, ABTA, IATA or any other industry body should not be interpreted as confirmation of membership or financial protection unless the relevant membership, licence or protection is specifically stated and independently verifiable.

Third-Party Information and Services

This website may contain information relating to third-party airlines, hotels, transport providers, visa services, tour operators and other travel suppliers.

Makkah Gateway Ltd is not responsible for changes, delays, cancellations, service interruptions or other circumstances caused by third-party suppliers where such matters are outside our reasonable control.

• Third-party websites may have their own terms, privacy policies and conditions. Customers should review those terms before using third-party services.

Website Content

Although we take reasonable care when preparing website content, Makkah Gateway Ltd does not guarantee that all information will always be complete, accurate, current or free from errors.

We reserve the right to correct, update, modify or remove website content at any time without prior notice.

Limitation of Liability

To the extent permitted by applicable law, Makkah Gateway Ltd shall not be responsible for losses arising from reliance solely on general information published on this website where that information has subsequently changed or was provided by a third party.

Nothing in this disclaimer is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable UK law.

Booking Terms

All bookings are subject to Makkah Gateway Ltd's applicable booking terms and conditions. Where there is a difference between general information displayed on this website and the specific terms contained in a customer's booking confirmation, the applicable booking documentation and contractual terms will govern the booking.

Customers should read the applicable Terms & Conditions, cancellation and refund policy, privacy policy and any financial protection information before making a booking.

Contact Information

For questions regarding our website, travel packages, bookings or applicable customer protection arrangements, please contact Makkah Gateway Ltd through the contact details provided on our website.

• Makkah Gateway Ltd
• Company Number: 13084240
• Registered Office: 19 Ritter Street, London, England, SE18 4DT